Shipping Policy

Shipping Policy:

Thank you for shopping with us! Here is our shipping policy to provide you with the best possible shopping experience:

  1. Processing Time:

    • Orders are processed and shipped within 1-3 business days of receiving the payment.
    • During peak seasons or promotions, processing times may be slightly extended.

  2. Shipping Methods:

    • We offer standard and expedited shipping options.
    • Standard shipping usually takes 5-7 business days for delivery.
    • Expedited shipping takes 2-3 business days.

  3. Shipping Costs:

    • Shipping costs are calculated based on the weight of your order and the destination.
    • Free shipping is available for orders over a certain amount (mention the specific amount).

  4. Tracking Information:

    • Once your order has been shipped, you will receive a confirmation email with tracking information.
    • You can track your order using the provided tracking number on our website or the carrier's website.

  5. International Shipping:

    • We offer international shipping to select countries. Shipping times and costs vary based on the destination.

  6. Incomplete or Incorrect Address:

    • Please ensure that your shipping address is accurate and complete.
    • We are not responsible for orders with incomplete or incorrect addresses. Additional shipping charges may apply for re-shipment.

  7. Delays:

    • While we strive to meet the estimated delivery times, unforeseen circumstances or carrier delays may occur. We appreciate your understanding in such cases.

Refund Policy:

Your satisfaction is our top priority. If you are not completely satisfied with your purchase, here is our refund policy:

  1. Returns:

    • You may return unworn, unwashed, and undamaged items within 30 days of receiving your order.
    • All original tags must be attached, and the items must be in their original packaging.

  2. Refund Process:

    • To initiate a return, please contact our customer service team with your order number and details of the items you wish to return.
    • Once the return is approved, instructions for returning the item will be provided.

  3. Refund Timeframe:

    • Refunds will be processed within 5-7 business days of receiving the returned items.
    • The refund will be issued to the original payment method.

  4. Return Shipping:

    • Return shipping costs are the responsibility of the customer unless the return is due to a defect or an error on our part.

  5. Exchanges:

    • We currently do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.

  6. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a full refund.

By shopping with us, you agree to abide by these shipping and refund policies. If you have any questions or concerns, please contact our customer service team for assistance. Thank you for choosing our store!